||There's nothing like
drawing boxes on the back of an envelope to make us feel like we've got an
organization problem "under control." The simple act of moving
work around, creating a job to fit the person, assigning an abrasive
employee to "special projects" all give the illusion of simple
solutions for complex problems.
The goal of organization design,
however, is much more than moving a pea from one cup to another. Questions
should be addressed and analyzed even before the first design steps are
What, again, are a mission
What are our driving
What are our core business
What are the three most
difficult problems your organization faces? What part of each could be
"solved" by structural redesign?
Which of your problems have
solutions in new systems, new approaches to skill and staff, strategy,
leadership or goals?
How will each business
process best be housed in the organization's design?
What makes your customers
loyal to you?
Given that, what structure
options best line up to their needs and requirements?
How can you guarantee a home
base for each employee regardless of design approach?
How mature (in technical
ability and experience) are the employees in the potential portions of the
organization being considered?
How high is the potential
for cross training and multiple job functioning given that maturity?
How can you ensure an
effective and practical transition plan for the potential new design?
Wick Consulting guides clients through the complexities of the design
process making maximum use of your organization's resources, knowledge and
expertise. Collaborative design is what we're best at and helping clients
ferret out which issues to solve with which solutions is what we’re